One of the most important section on a zen cart based e-commerce website is the support system. Zen cart in itself does not have a very good support management system. While the team at Zen cart works on such a solution, it makes sense to explore other cost effective options.

One of the most popular support/help desk systems on the web is Kayako. Kayako has both esupport and supportsuite products that can handle tickets, online live chat and bunch of other features.

We can help you with the integration of zen cart with the kayako support suite or kayako esupport system. This way your members can seamlessly login into both the systems using the same login and password. Whats more, your support agents can see client’s zen cart profile and order details inside their kayako staff support panel. This not only saves their time on searching for the client records in zen cart database but also increases efficiency and reduces errors in handling support issues.

It also gives a more unified experience to your customers when it comes to the services that you offer. Research has shown that refund rate significantly reduces with increased efficiency in handling support tickets. Hence this is one area that no e-commerce store operator can look to ignore.

Contact us today to know more about Kayako zen cart integration. You can use the contact link on the website or simply email us at quote @ zencartonline.com.

With the cost of starting e-commerce website very less, its not a surprise that more and more small and medium businesses are opening multiple e-commerce websites. When the business picks up, it becomes increasingly difficult to manage all these e-commerce websites together.

Here a very cool tool called the zen cart multi site mod can help you. Zen cart multi site mod allows you to start a zen cart based e-commerce website at multiple websites, all having a common backend panel to manage orders, customers, support etc. This gives you a one-view of the entire system and allows you to track performance, growth, issues in a holistic way. It also allows you to consolidate costs for support, customer services, shipping and merchant account costs. Whats more – you can easily cross sell between sites and offer recommended products across stores.

This cross promotion can increase brand loyalty and visitor traffic.

Contact us today to know more about the zen cart multi-site module. You can use the contact us button on the site or simply email us at quote @ zencartonline.com

Zen cart e-commerce store is a powerful system that can be used to start and run a highly scalable e-commerce store. However, one of the drawbacks of the standard script is that it comes with a standard look. As a site owner, you would want your zen cart e-commerce store to look unique.

We can help you make a custom e-commerce site design and integrate it easily in zen cart. If you already have a design in place and wish to simply get it integrated in your zen cart store, we can help you do that as well. If during the integration of the design, it is found that custom mods have to be written then we can handle it as well.

We can also advice on placement of menu items, buttons etc for a better conversion rate. We will soon offer many free zen cart themes that you can use on your website.

In case you wish to get a custom zen cart theme designed, please contact us using the contact link on the website. You can also email us at quote @ zencartonline.com for more information.

Google Analytics is a power site analysis tool that can provide lot of insight into the traffic behaviour and pattern. It allows site owners to see the source of traffic (search engines, referral websites, direct). It also gives the keywords that users are searching on search engines to reach the website. Map overlays give graphical reports about what parts of the sites are being clicked frequently. Details about visitors, their Internet speed, browser resolution, browser type, geographical area etc is also shared. This data can help webmasters optimize their websites for most popular browsers and screen resolutions.

Zen cart based e-commerce websites are no different in this respect. However Google Analytics can help a zen cart based e-commerce website more. Google Analytics allows you to track ROI (Return On Investment) if you are doing PPC (Pay Per Click) campaigns using Google Adwords. It also allows you to see what geographical area your traffic is coming from. That way you can target better products on your website.

It is important that admin and staff members’ access is not recorded in Google Analytics data. Hence we can develop a special mod for zen cart based e-commerce website that will easily allow you to include Analytics code on your web store. At the same time it will make sure that traffic data generated by your staff members and admins are not sent to google.

Contact us today to know more about integration of Google Analytics with Zencart. Use the contact form on the website to reach us or simply email at quote @ zencartonline.com

It is always important to enhance the user/visitor experience coming to your zen cart e-commerce store. This not only increases the brand value of your website and company but also has a positive impact on your sales and conversion ratio.

One of the best way of increasing or enhancing visitor experience is to recommend them products based on their spending pattern or order history. However an even better way is to recommend them products and services that are complimentary to what they are planning to order from your website. This concept is also called as cross selling.

Zen cart e-commerce stores can be hacked to allow recommended or related product sale. Lets say you sell a particular digital camera brand on your electronic web store. Now you know that a camera pouch that fits this camera is very popular amongst the people. So you can mark this camera pouch as related to the camera. This allows zen cart store to show this as a recommended product when anyone adds the camera to their shopping cart. What’s more, you can also attach some kind of discount to the entire order if the customer buys your recommended product. This cross selling increases your average order value and also create value for your customers. Win-win situation.

Contact us today to receive a free quote for zen cart cross sell mod. You can use the contact form on the website to get in touch with us or simply email us at quote @ zencartonline.com